Privacy Policy

1. Information We Collect
We may collect the following categories of personal data:

  • Contact information (name, email, address)
  • Payment details (processed securely)
  • Purchase history and preferences
  • Device and browsing information (cookies, IP address)
  • Customer service communications

2. How We Use Your Information
Your data helps us to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our products/services
  • Send marketing communications (with consent)
  • Prevent fraud and enhance security

3. Legal Basis for Processing
We process data based on:

  • Contractual necessity (order fulfillment)
  • Legitimate business interests
  • Your explicit consent (where required)

4. Data Sharing
We may disclose information to:

  • Payment processors
  • Shipping carriers
  • Service providers (under strict contracts)
  • Legal authorities when required

5. International Data Transfers
Data may be transferred globally with appropriate safeguards implemented.

6. Data Retention
We retain information:

  • As required for business purposes
  • To comply with legal obligations
  • Until consent is withdrawn (where applicable)

7. Your Rights
You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your data (subject to limitations)
  • Restrict processing
  • Receive your data in portable format
  • Object to certain processing

8. Cookies & Tracking Technologies
We use:

  • Essential cookies (necessary for operation)
  • Performance cookies (anonymous analytics)
  • Marketing cookies (with consent)

9. Security Measures
We implement:

  • SSL encryption
  • Secure payment processing
  • Regular security audits
  • Access controls

10. Children’s Privacy
Our services are not directed at children under 16.

11. Third-Party Links
Our site may contain links to external websites with independent privacy policies.

12. Policy Updates
We may modify this policy, with significant changes notified to users.

13. California Privacy Rights
California residents have additional rights under CCPA/CPRA.

14. GDPR Compliance
For EU residents, we comply with General Data Protection Regulation requirements.

15. Do Not Track Signals
We currently don’t respond to browser DNT signals.

16. Automated Decision Making
We don’t use fully automated decision-making with legal effects.

17. Data Protection Officer
We have appointed a DPO to oversee compliance.

18. Data Breach Procedures
We maintain protocols for responding to potential data breaches.

19. Social Media Interactions
Engagement on social platforms is subject to each platform’s privacy policy.

20. Data Accuracy
We rely on users to provide accurate information and update changes.